Returns & Refunds
30 days, plainly explained — refunds within 10 business days of approval.
If something isn't right with your order, here is exactly how returns work.
30-Day Return Window
You may request a return within 30 days of delivery.
Eligible: unopened items in original packaging with seals intact · defective or damaged items (reported within 5 days) · wrong item shipped.
Not eligible (health & hygiene): opened or used cosmetics, skin care, hair care or nail products · used brushes, combs, shears or any item that touches hair or skin · items marked final sale on the product page.
How to start a return
- Email sales@angelsbeautiessupply.com with your order number, item(s) and reason.
- We reply with a Return Merchandise Authorization (RMA) number and the return address.
- Pack securely, include the RMA number, and ship it back.
- Return shipping is paid by the customer unless the return is our error (wrong or defective item) — then we email a prepaid label.
Refunds — processed within 10 business days of approval
Once your return is approved (after the item arrives and passes inspection), your refund is issued to the original payment method within 10 business days. You receive a confirmation email the moment the refund is sent. Original shipping fees are non-refundable unless the return is our error.
Order cancellations
Cancel for a full refund any time before shipment — email us as soon as possible with your order number.
In-store returns
Bring your order confirmation email and payment card; in-store returns are processed on the spot.
Questions? sales@angelsbeautiessupply.com · +1 (909) 500-2030 · Mon–Fri, 9 AM–5 PM PT